Refund policy

Returns
We hope you love everything you buy from us, but if you’re not entirely happy, you can return any item to us within 14 days of receipt as long as it’s unworn, unwashed, with its original tags and in its original packaging. You must notify us of your cancellation of the order within 14 days of receiving the item.  You then have a further 14 days from your date of notification, in which to return the item to us.  

We will be happy to arrange a refund to the payment method which was used when you made your purchase. 

For all returns, except where the item is faulty or not as ordered, you will be required to arrange and pay for the return of the product to us. We strongly recommend you obtain a (free) proof of postage receipt from the Post Office as we cannot be held responsible for packages that fail to arrive.

You’ll receive a confirmation email once your return has been processed. Please allow up to 10 working days.

How Do I Return Something?
Please email info@wrapupinstyle.com to say that you wish to return an item. We will give you a Returns Number and address.  We then need to receive the item(s) back within 5 working days together with your order number. 

Faulty or Damaged Items
Unfortunately manufacturing faults do occasionally occur and goods can be damaged in transit. If you believe an item to be faulty (or it is not the item you have ordered), please contact us at info@wrapupinstyle.com within 28 days of receipt to notify us of the problem. Once the item has been returned to us, we will refund the cost of the item, the original cost of postage and the cost of returning the items to us, via the payment method which was used when you made your purchase.